External quality audits are carried out on a regular basis, ensuring that standards are upheld and our customers always receive a high quality service. With our knowledge of the relocation industry, SPM has been able to create a system that sets the standards for quality.

While SPM professional crews will always surely pack your belongings, it is important to remember that your goods will be travelling by various mode of transport, which carries inherent risks. For your peace of mind we offer transit insurance that provides cost coverage of your valuables.

SPM packing team will expertly pack and wrap your goods for shipment. All packers are fully trained and make sure your possessions are well protected and perfectly safe throughout the entire process of your relocation. At destination we will unpack your goods and dispose of any debris on delivery day at your new residence.

Your possessions can be stored at origin or destination as necessary. SPM provides storage facilities, so your personal belongings can be specially packed and moved to warehouse for as long as you wish at nominal cost.

Prior to packing of your valuables, SPM will supply the following Copy of quotation or the contract amount. Contact information for any inquiries and complaint A copy of packed and uploaded list of items duly signed by the customer The order copy duly signed by the customer stating his given authorization to the mover for moving his goods.

SPM generally meets something called “reasonable dispatch” requirements. This means the transportation must happen during the scheduled dates as committed by SPM. Something beyond SMP’s control; like any natural calamity, sudden strike, any special order imposed by the Government etc. should be acceptable reasons for delay

We take all the preliminary precautions in packing for weather conditions such as rains, heat etc.

Not necessarily. It will depend on the exact reason behind the unfulfilled promise. If there is any fault of SPM the compensation part will be considered.

To move your personal effects we require a photo copy of customer's ID proof and an authorization letter duly signed by the customer, stating that he is giving authorization to move his valuables to his desired destination.

To move your car we require photo copies of Registration certificate. Insurance paper Pollution certificate Customer’s ID proof and authorization letter duly signed by the customer